Tag: ham radio deluxe

Company tells disgruntled customer that he will not receive support unless he removes a negative review, then threatens to sue him

After N2SUB posted a thoughtful, negative review of Ham Radio Deluxe, the company responded to his open trouble ticket with instructions that tricked him into bricking his software, caused his software to stop working in the guise of fixing his problem, then told him they’d done it on purpose, sent him a note implying it […]

Amateur radio fans drop the ham-mer on HRD’s license key ‘blacklist’

On Monday, The Register reported on the story of Jim Giercyk, an amateur radio enthusiast who had his copy of the popular Ham Radio Deluxe (HRD) software revoked after posting a negative review. Since our story was published, a number of Reg readers, including Giercyk himself and HRD’s makers, have followed up with us regarding […]

Ham-fisted: Chap’s radio app (HRD) killed remotely after posting bad review

A US ham radio software developer has admitted a support staffer disabled a customer’s copy of its application after he posted a negative review online. The owners of HRD Software today told The Register they have since reinstated the user’s license, claiming the revenge move was made by an outside support staffer. Here’s what happened: […]